Returns & Exchanges

At Hinomi, we want you to be completely satisfied with your ergonomic setup. If your purchase doesn't meet your expectations, you can return your items within 30 days of delivery for a smooth refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Package Your Item

  Disassemble the product carefully and place it back into its original packaging to ensure it remains protected during transit.

• 3.
  Ship It Back

  Attach the provided shipping label to your package and drop it off at the designated courier location for secure transport to our warehouse.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned item for any damages, we will process your refund back to your original payment method within 7-10 business days.